1. INTRODUCTION
This Terms of Service, Rental Agreement, and Waiver (“Agreement”) governs your use of the website located at https://www.firehousenutz.com/ (the “Website”) and all services, rentals, and products provided by Event Rentals of SC, LLC, doing business as Firehouse Nutz (the “Company,” “we,” “us,” or “our”).
By accessing the Website, booking services, or renting equipment from the Company, you (“Customer,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree, you must not use the Website or services.
This Agreement applies to all users, including visitors, customers, and anyone participating in or attending events involving Company equipment.
2. SERVICES AND PRODUCTS
The Company provides inflatable rentals, party equipment, and related event services. All descriptions, images, and specifications of equipment on the Website are provided for informational purposes and may be updated or changed at any time without notice.
We reserve the right to:
- Modify or discontinue any service or product at any time
- Refuse service to any person for any reason
- Limit quantities or availability of equipment
3. PRICING AND FEES
All pricing for goods and services is displayed on the Website and may include applicable taxes and fees. Prices are subject to change without notice.
The Company reserves the right to:
- Correct pricing errors at any time
- Cancel orders resulting from incorrect pricing
- Adjust fees due to changes in scope, logistics, or availability
4. PAYMENTS AND THIRD-PARTY PROCESSING
All payments are processed through third-party payment processors, including but not limited to Google Pay.
By making a purchase, you acknowledge and agree that:
- Payment information is collected and processed by third parties
- The Company is not responsible for the security or handling of payment data by those providers
- You are authorized to use the payment method provided
- All billing information submitted is accurate and complete
Accepted forms of payment may include credit cards, debit cards, and other methods supported by the processor.
5. DEPOSITS AND ADVANCE PAYMENTS
The Company may require a deposit and/or advance payment to reserve equipment and services.
A deposit is a partial payment used to secure your reservation and confirm scheduling. The remaining balance must be paid prior to the scheduled rental date.
Failure to make required payments may result in cancellation of your reservation. In such cases, any deposit paid may be retained by the Company as liquidated damages.
6. CANCELLATION POLICY
Customers may cancel their reservation by contacting the Company directly.
The following cancellation terms apply:
6.1 Cancellation More Than 24 Hours Before Delivery
If a cancellation is made twenty-four (24) hours or more prior to the scheduled delivery time:
- No refund will be issued
- Payments made will be converted into a one-time credit
- Credit must be used within one (1) year of the original event date
- Unused credit after that period will expire
6.2 Cancellation Less Than 24 Hours Before Delivery
If a cancellation is made less than twenty-four (24) hours prior to delivery:
- All payments, including deposits, will be forfeited
- No refund, credit, or rescheduling will be provided
These policies reflect the Company’s commitment of equipment, staffing, logistics, and scheduling resources.
7. COMPANY RIGHT TO CANCEL
The Company reserves the right to cancel any reservation or service at its sole discretion, including but not limited to the following circumstances:
- Unsafe or severe weather conditions
- Equipment failure or damage
- Safety concerns
- Circumstances beyond the Company’s control
In the event of cancellation by the Company, payments may be refunded or credited at the Company’s discretion.
8. NO REFUND POLICY
Except where the Company cancels a reservation, all payments are non-refundable.
This includes deposits, advance payments, and full rental payments. Customers acknowledge and agree that no refunds will be issued for cancellations made by the Customer.
9. DELIVERY, SETUP, AND PICKUP
The Company will make reasonable efforts to deliver, set up, and retrieve equipment at the scheduled times.
However, the Company shall not be held responsible for delays or disruptions caused by:
- Traffic conditions
- Weather conditions
- Restricted or unsafe access to the setup location
- Other unforeseen circumstances
The Customer is responsible for ensuring that:
- The setup area is safe, accessible, and suitable
- Adequate space is available for equipment installation
- Access is provided at the scheduled time
The Company reserves the right to adjust delivery or pickup times as necessary.
10. USE OF EQUIPMENT AND SAFETY
All equipment must be used strictly in accordance with the Company’s safety guidelines and instructions.
The Customer agrees:
- To supervise all participants at all times
- To enforce all safety rules and restrictions
- To ensure that all users comply with age, weight, and occupancy limits
- That any attendants provided by the Company do not assume responsibility for safety
The Company reserves the right to suspend or terminate use of equipment without refund if unsafe or improper use is observed.
11. DAMAGE, LOSS, AND RESPONSIBILITY
The Customer assumes full responsibility for the equipment from the time of delivery until pickup.
The Customer is liable for:
- Any damage to equipment
- Loss or theft
- Misuse or improper handling
- Vandalism or destruction
The Customer agrees to reimburse the Company for the full cost of repair or replacement. The Company may charge any payment method on file to recover such costs.
12. ASSUMPTION OF RISK AND WAIVER OF LIABILITY
The use of inflatable and rental equipment involves inherent risks, including the risk of injury.
By renting equipment or participating in activities involving Company equipment, the Customer agrees:
- To voluntarily assume all risks
- To release and hold harmless the Company, its owners, employees, and contractors
- To indemnify the Company against any claims, damages, or liabilities
This waiver applies to all participants, guests, and third parties involved in the event.
13. NO WARRANTY
ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
The Company makes no warranties, express or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Performance or reliability of equipment
14. LIMITATION OF LIABILITY
To the fullest extent permitted by law, the Company shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits or business
- Personal injury resulting from misuse or failure to follow instructions
The total liability of the Company shall not exceed the amount paid by the Customer for the services.
15. REMEDIES
The Customer agrees that any dispute or claim shall be resolved through the dispute resolution provisions outlined in this Agreement.
No repair, replacement, price reduction, or refund remedies are guaranteed.
16. WEBSITE USE AND PROHIBITED CONDUCT
You agree to use the Website lawfully and not to:
- Attempt unauthorized access
- Disrupt or interfere with the Website
- Upload malicious software
- Misrepresent your identity
The Company reserves the right to restrict access for violations.
17. INTELLECTUAL PROPERTY
All content on the Website, including text, graphics, logos, and images, is the property of the Company or its licensors and is protected by intellectual property laws.
Unauthorized use is strictly prohibited.
18. GOVERNING LAW AND DISPUTE RESOLUTION
This Agreement shall be governed by the laws of the State of South Carolina.
All disputes shall be resolved:
- Individually (no class actions)
- In a court of competent jurisdiction in South Carolina
19. CHANGES TO THIS AGREEMENT
The Company reserves the right to update or modify this Agreement at any time without prior notice.
Continued use of the Website or services constitutes acceptance of the updated terms.
20. CONTACT INFORMATION
For questions regarding this Agreement, please contact: